Frequently Asked Questions
-
drivhn offers action-oriented mentorship services as well as consultation on focused areas.
Each professional has proven experience in different areas of specialization. Check out our “About” page to learn more. -
While we focus predominantly on female leadership/mentorship, we are not opposed to supporting any client (regardless of gender identity) who is interested in engaging with our flavor of mentorship.
-
We believe in active listening over programatic agendas. We believe in out-of-the-box solutioning over scripted recommendations.
We believe that mentorship and consultation should be customized to meet the needs of the client and their goals—pure and simple.
-
You can reach us anytime via our contact page or email (support@drivhn.com). We aim to respond quickly—usually within one business day.
-
Prices are listed under each service on our booking page.
If you would like to inquire about a service or project not listed, please reach out directly via our contact page or email (contact@drivhn.com).
-
Collaborative, thought-provoking, and focused. We're here to answer your questions, thought-partner on some challenges you’re facing, and provide experience-based guidance. While you will ultimately drive your sessions, our wealth of knowledge and experience will be at your disposal.
-
Per our terms of service:
Scheduling, Rescheduling, and Cancellation Policy
No Cancellations
We do not allow cancellations of booked sessions.
Rescheduling
Clients may reschedule a session up to 24 hours prior to the scheduled start time.
To reschedule, clients must:
Message directly through the Company’s designated contact method, or
Email support@drivhn.com
Requests submitted less than 24 hours before the scheduled session will not be honored.
Late Arrivals and Missed Sessions
Clients who:
Fail to reschedule within the permitted rescheduling period, or
Are 5 minutes or more late to a scheduled session
will have their session cancelled without refund.
Refund Policy
The Company does not offer refunds for any sessions.
Sessions are focused on specific topics and are entirely client-driven, except for mentor sessions, which are structured to support people leaders in focusing on their developmental goals.
By booking a session, you acknowledge and agree that all sales are final.
Payment Terms
All fees must be paid in full at the time of booking unless otherwise agreed to in writing. Prices are subject to change at the Company’s discretion, but price changes will not affect sessions already booked and paid for.
Client Responsibilities
Clients agree to:
Provide accurate, current, and complete information
Arrive on time for all scheduled sessions
Conduct themselves in a respectful and professional manner
The Company reserves the right to terminate a session without refund if a Client engages in disruptive, abusive, or inappropriate behavior.